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Mat Pronger, Counsellor/Psychotherapist


Privacy Statement and Data Protection


I am registered with the ICO (Information Commissioners Office) which means I need to tell you what data I am collecting from you and what I intend to do with it.


What data do I keep and why do I need it?

Name and age :- this is basic information that helps me get to know you.

Address, email address, phone number :- I use this as a way of contacting you regarding your sessions. I will mainly use the method you first contacted me on but if I can’t reach you I will try a different method.

GP details :-If I was worried that you were at risk then I may need to contact your doctor, if I could I would tell you I was going to do this.


Will I share your data and if I do who will I share it with and for what purpose?

It is very unlikely I will share your data. I will not sell it on or use it for anything other than therapeutic work.

I may have to share it if my notes are subpoenaed by court, if you or anyone you tell me about, is at harm or risk of harm I may have to pass this information on to your GP or the police. You have a right to request to see, have amended or have destroyed any data I may keep about you. I will respond to any such request made within14 days.


How will I store your data?

The data on paper is kept in secure filing cabinet. Your phone number may be kept in my business mobile phone which is passcode protected.


How long will I store your data for and how will I dispose of it?

I’ll keep your session notes, your name and your unique code for 5 years which is the time frame my insurance company requests. I’ll shred this privacy consent document and your registration/contract form with your personal information on 1 month after our work finishes.

I’ll delete your phone number out of my mobile phone 1 month after our work finishes.

All emails from you will be deleted as soon as they are no longer needed and at least within 1 month of us finishing working together.  

If you are not happy with the way I use your data you can complain to ICO at

or phone them on 0303 123 1113.

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